Privacy Policy

This Privacy Policy explains how BHT Mosquito Control collects, uses, and protects the personal information you provide when using our website or requesting our services. By using our website at bhtmosquitocontrol.ca, you agree to the practices described in this policy. If you have any questions, contact us at info@bhtmosquitocontrol.ca.

Last updated: June 2026

Information We Collect

We collect personal information only when you voluntarily provide it through our website forms or by contacting us directly. The information we may collect includes:

  • Full name
  • Phone number
  • Email address
  • Home or business address
  • City and postal code
  • Details about the service you are requesting

We do not collect sensitive personal information such as payment details through our website. All payment processing is handled securely through third-party providers.

How We Use Your Information

The information you provide is used exclusively to deliver and improve our services. Specifically, we use your information to:

  • Respond to your service inquiries and provide free quotes
  • Schedule and confirm service appointments
  • Send service reminders and follow-up communications
  • Improve the quality of our services and customer experience
  • Comply with legal and regulatory requirements in Ontario and Canada

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies and Website Analytics

Our website uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors interact with our content. Cookies are small text files stored on your device that help us analyze website traffic and optimize our pages.

We use Google Analytics to collect anonymous data about website usage including pages visited, time on site, and general geographic location. This data does not identify you personally. You can disable cookies through your browser settings at any time, though some features of our website may not function properly as a result.

Third-Party Services

Our website may include links to third-party platforms including Google Maps, Google Business Profile, Facebook, Instagram, and LinkedIn. When you visit these platforms through our website, their own privacy policies apply. We are not responsible for the privacy practices of external websites.

We use the following third-party services to operate our website and business:

  • Google Analytics for website traffic analysis
  • Google Business Profile for local search visibility
  • WordPress for website management
  • Email service providers for customer communications

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. If you would like us to delete your information from our records, contact us at info@bhtmosquitocontrol.ca and we will process your request within 30 days.

Your Rights Under Canadian Privacy Law

As a resident of Ontario or Canada, you have the following rights under the Personal Information Protection and Electronic Documents Act (PIPEDA):

  • The right to access the personal information we hold about you
  • The right to request corrections to inaccurate information
  • The right to withdraw consent for the use of your personal information
  • The right to request deletion of your personal information

To exercise any of these rights, contact us at info@bhtmosquitocontrol.ca or call (416) 995-3383.

How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption for all data transmitted through our contact forms. Access to personal information within our organization is limited to team members who require it to perform their duties.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at:

BHT Mosquito Control 75 E Liberty St, Toronto, ON M6K 3R3 Phone: (416) 995-3383 Email: info@bhtmosquitocontrol.ca Hours: Open 24/7